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FLUID KITCHEN

. purveyors of designer, vintage, mid-century kitchenware & barware .


 
Payment Policy
We accept the following payment methods for your convenience:_ PayPal (cash, credit card, crypto)
_ Square
_ Bitcoin (via Coinbase Commerce)
 
1. Bitcoin Payments
_ Bitcoin payments are processed securely through Coinbase Commerce.
_ All cryptocurrency payments must be completed within the designated time frame provided at checkout to secure the exchange rate.
_ Refunds for Bitcoin transactions will only be processed in USD at the USD value at the time of payment.
 
2. Payment Security
_ All payment methods are encrypted and processed through secure, third-party platforms.
_ We do not store payment information on our servers.
 


 
Shipping Policy
We ship worldwide from San Antonio, Texas. Customers are responsible for paying applicable customs and/or duty fees with international orders.Our default shipping practice is "ground service" via FEDEX with a maximum transit time of 5 business days. Please let us know if your order needs to arrive sooner (ex. 2-day or overnight), so we can calculate the shipping cost accordingly. We provide tracking information once an order ships.
 


 
Return and Refund Policy
We provide our customers with unique, high-quality designer decor. Due to the exclusive vintage nature of our products, all sales are final. However, we offer refunds for items that arrive damaged or defective. Please review our policy below:1. Eligibility for Refunds_ Refunds are only available for items that arrive damaged or defective.
_ To qualify, you must notify us of the issue within 48 hours of delivery.
_ Proof of damage or defect is required, including clear photographs of the item and packaging.
 
2. How to Request a Refund
_ Email us with your order number, photos, and a detailed description of the issue.
_ Once your claim is reviewed and approved, we will issue a partial or full refund to your original payment method.
 
3. Non-Refundable Items
_ Items not reported within the 48-hour window.
_ Items that are returned without prior approval.
 
We are not responsible for lost or stolen packages, but please contact us if you experience issues, and we will do our best to assist.
 


 
Privacy Policy
We respect your privacy and do not share data with third parties. Any information gathered is solely for the purpose of conducting business and delivering quality goods to the indicated shipping address.
 

 
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FLUID KITCHEN is a trademark of FLUID Design, LLC